Consumer Mediation

In accordance with the provisions of the French Consumer Code relating to the consumer dispute mediation process, after having contacted us and in the absence of a response satisfactory to you, you have the right to free recourse to a consumer mediation procedure for the amicable resolution of a dispute with the Company.The designated mediator is:

CM2C – Centre for Consumer Mediation of Judicial Conciliators
49 rue de Ponthieu
75008 PARIS – France
Telephone: +33 1 89 47 00 14
Website: https://www.cm2c.net/declarer-un-litige.php
Email: litiges@cm2c.net