{"id":1926,"date":"2026-01-20T15:24:49","date_gmt":"2026-01-20T15:24:49","guid":{"rendered":"https:\/\/vtctransportexpress.com\/?page_id=1926"},"modified":"2026-01-20T15:26:21","modified_gmt":"2026-01-20T15:26:21","slug":"mediation-a-la-consommation","status":"publish","type":"page","link":"https:\/\/vtctransportexpress.com\/en\/mediation-a-la-consommation\/","title":{"rendered":"Consumer Mediation"},"content":{"rendered":"<style>.kb-row-layout-wrap.wp-block-kadence-rowlayout.kb-row-layout-id1926_f4c6c2-83{margin-top:-80px;}.kb-row-layout-id1926_f4c6c2-83 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id1926_f4c6c2-83 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id1926_f4c6c2-83 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:var( --global-content-width, 1290px );padding-left:var(--global-content-edge-padding);padding-right:var(--global-content-edge-padding);padding-top:var(--global-kb-spacing-xl, 4rem);padding-bottom:var(--global-kb-spacing-xl, 4rem);grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id1926_f4c6c2-83 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-wrap.wp-block-kadence-rowlayout.kb-row-layout-id1926_f4c6c2-83{margin-top:-45px;}}@media all and (max-width: 1024px){.kb-row-layout-id1926_f4c6c2-83 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id1926_f4c6c2-83 > .kt-row-column-wrap{padding-top:var(--global-kb-spacing-xl, 4rem);grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id1926_f4c6c2-83 alignfull has-theme-palette8-background-color kt-row-has-bg wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top kb-theme-content-width\">\n<style>.kadence-column1926_aa72cb-7f > .kt-inside-inner-col,.kadence-column1926_aa72cb-7f > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column1926_aa72cb-7f > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column1926_aa72cb-7f > .kt-inside-inner-col{flex-direction:column;}.kadence-column1926_aa72cb-7f > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column1926_aa72cb-7f > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column1926_aa72cb-7f{position:relative;}@media all and (max-width: 1024px){.kadence-column1926_aa72cb-7f > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column1926_aa72cb-7f > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column1926_aa72cb-7f\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading1926_1e96de-47, .wp-block-kadence-advancedheading.kt-adv-heading1926_1e96de-47[data-kb-block=\"kb-adv-heading1926_1e96de-47\"]{text-align:center;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading1926_1e96de-47 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading1926_1e96de-47[data-kb-block=\"kb-adv-heading1926_1e96de-47\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading1926_1e96de-47 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading1926_1e96de-47[data-kb-block=\"kb-adv-heading1926_1e96de-47\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h1 class=\"kt-adv-heading1926_1e96de-47 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading1926_1e96de-47\">M\u00e9diation \u00e0 la consommation<\/h1>\n<\/div><\/div>\n\n<\/div><\/div>\n\n<style>.kb-row-layout-id1926_3706c7-23 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id1926_3706c7-23 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id1926_3706c7-23 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:777px;margin-left:auto;margin-right:auto;padding-top:var(--global-kb-spacing-lg, 3rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id1926_3706c7-23 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id1926_3706c7-23 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id1926_3706c7-23 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id1926_3706c7-23 alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column1926_69fb10-0c > .kt-inside-inner-col,.kadence-column1926_69fb10-0c > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column1926_69fb10-0c > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column1926_69fb10-0c > .kt-inside-inner-col{flex-direction:column;}.kadence-column1926_69fb10-0c > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column1926_69fb10-0c > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column1926_69fb10-0c{position:relative;}@media all and (max-width: 1024px){.kadence-column1926_69fb10-0c > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column1926_69fb10-0c > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column1926_69fb10-0c\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading1926_35f2c5-e4, .wp-block-kadence-advancedheading.kt-adv-heading1926_35f2c5-e4[data-kb-block=\"kb-adv-heading1926_35f2c5-e4\"]{text-align:center;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading1926_35f2c5-e4 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading1926_35f2c5-e4[data-kb-block=\"kb-adv-heading1926_35f2c5-e4\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading1926_35f2c5-e4 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading1926_35f2c5-e4[data-kb-block=\"kb-adv-heading1926_35f2c5-e4\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading1926_35f2c5-e4 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading1926_35f2c5-e4\">Conform\u00e9ment aux dispositions du Code de la consommation concernant \u00ab le processus de m\u00e9diation des litiges de la consommation \u00bb, apr\u00e8s nous avoir sollicit\u00e9s et \u00e0 d\u00e9faut de r\u00e9ponse vous satisfaisant, vous avez la possibilit\u00e9 de recourir gratuitement \u00e0 une proc\u00e9dure de m\u00e9diation de la consommation aupr\u00e8s de :<br><br><strong>CM2C<br>49 rue de Ponthieu<br>75 008 PARIS<br>Tel : 01 89 47 00 14<br>Site internet : https:\/\/www.cm2c.net\/declarer-un-litige.php<br>Mail : litiges@cm2c.net<\/strong><\/p>\n<\/div><\/div>\n\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>M\u00e9diation \u00e0 la consommation Conform\u00e9ment aux dispositions du Code de la consommation concernant \u00ab le processus de m\u00e9diation des litiges de la consommation \u00bb, apr\u00e8s nous avoir sollicit\u00e9s et \u00e0 d\u00e9faut de r\u00e9ponse vous satisfaisant, vous avez la possibilit\u00e9 de recourir gratuitement \u00e0 une proc\u00e9dure de m\u00e9diation de la consommation aupr\u00e8s de : CM2C49 rue&#8230;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-1926","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/vtctransportexpress.com\/en\/wp-json\/wp\/v2\/pages\/1926","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vtctransportexpress.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/vtctransportexpress.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/vtctransportexpress.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/vtctransportexpress.com\/en\/wp-json\/wp\/v2\/comments?post=1926"}],"version-history":[{"count":3,"href":"https:\/\/vtctransportexpress.com\/en\/wp-json\/wp\/v2\/pages\/1926\/revisions"}],"predecessor-version":[{"id":1930,"href":"https:\/\/vtctransportexpress.com\/en\/wp-json\/wp\/v2\/pages\/1926\/revisions\/1930"}],"wp:attachment":[{"href":"https:\/\/vtctransportexpress.com\/en\/wp-json\/wp\/v2\/media?parent=1926"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}